Ayonko

Help centre

The answers guests and hosts ask for most, kept short.

• Contact AyonkoHow to reach a person: message the host through the trip for anything about the car, and open a support case for anything about the platform.
• Damage and claimsHow a damage claim is opened, what evidence is needed, who pays the deductible, and how long each side has to respond.
• Help centreAnswers for guests and hosts: booking and cancelling a trip, delivery and pickup, damage and claims, payouts, and what to do when something goes wrong mid-trip.
• Host guideHow to host on Ayonko: listing a car, setting your price and calendar, meeting guests at the airport or cruise dock, handling damage, and how and when payouts reach you.
• Something went wrong during a tripWhat to do when the car will not start, when it is damaged, when the host does not show up, or when you need to keep it longer than you booked.